Stone Cold Meats Pre-Order Terms and Conditions
Thank you for choosing Stone Cold Meats. Please carefully read and agree to the following terms and conditions for placing your pre-order:
- Pre-Order Deposit
- A non-refundable deposit of $50 is required for all pre-orders. This deposit will be applied to the final total at the time of pick-up. SNAP/EBT customers: Deposit must be paid on another card and will be refunded at pickup when your SNAP card is used for final payment.
- Pre-Order Changes
- After your $50 deposit has been received, processing your order has begun and will adhere to the following:
- Additions to an existing pre-order can be made at no additional cost.
- Changes to below can be made after paying a $25 non-refundable change fee. THIS IS NOT APPLIED TO YOUR FINAL PICKUP TOTAL:
- Items removed from a processed pre-order.
- Substitutions from processed pre-order items.
- All revisions must be made either in-store or over the phone.
- Order updates cannot be made in your online account.
- Any change to your order will receive an email outlining revisions to the original email address in which the order was submitted.
- After your $50 deposit has been received, processing your order has begun and will adhere to the following:
- Pick-Ups
- Arriving either before or after your scheduled pick-up time may result in a wait time of up to one hour or more.
- Pick-up date and/or time changes must be made in-store or over the phone.
- Any change made to your selected pick-up date/time will require a non-refundable fee of $25 due at time of revision. *this fee is not removed from your final total at pick-up*
- Failure to pick up your order by your selected date and time will result in your products being frozen. If you are unable to pickup before our holiday closure, your products must be picked up during our next open business day.
- Credit Card Information
- For your privacy and security, we do not store credit card information. All transactions are processed securely at the time of payment.
By placing a pre-order, you agree to these terms and conditions. Please reach out to us if you have any questions or require further clarification.